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Assistant Store Manager - Feasterville

Join our dynamic and GROWING organization! Enjoy a rewarding, challenging and always FUN, environment, along with great compensation and benefits while working with teammates who are passionate about Customer Service!
Objective: Overall accountability for the efficient operation of the Store which includes: ensuring Fanatic Customer Service, transaction and operational accuracy, proficient knowledge in Bank products and services, and motivating a well-developed team to support all initiatives.
The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function.
Lead your team in Fanatic Customer Service and ensure staff understands and delivers Fanatical Service: Always Exceed Customer Expectations!
Be the POWER of Red! Promises are always kept. One to say yes, two to say no. Bump it up! Welcome everyone, make them feel special. Exceed Customers' expectations, every time. Recover the Republic way, make every wrong right.
Proficient knowledge in Bank's products and service to better educate Customers and staff.
Enhance the Bank's Customer base, deposits, loan, and fee gathering efforts through active sales efforts, such as but not limited to:
Refer and cross sell Bank products and services to enhance the Customer's experience and relationship.
Assist Store Manager with calling efforts and prospect lists.
Manage and implement Blitz efforts, Bank at Work Days and other community outreach programs to gain new Customers.
Motivate and train staff to cross sell products and services, whether to existing Customers in the Store or at community events.
Ensure store environment is maintained to the standard of expectations set by Retail Banking, Store Administration, Marketing and Compliance (i.e. organization, cleanliness, compliance issues, postings, staff work areas, marketing collateral).
Maintain compliance with Retail Banking policies and procedures; understand and comply with applicable Banking regulations.
Understand and reinforce store security measures with all store staff, frequently.
Use professional judgment and discretion in carrying out all employee management duties, including but not limited to:
Participate in employment actions, reviews, personnel issues.
Maintain appropriate Store staffing level by creating schedules that ensure appropriate coverage.
Make sound recruiting decisions.
Timely completion of payroll activities.
Understanding and enforcement of Human Resources policy and procedure.
Take responsibility for staff training and career development. Ensure staff is properly trained to perform their jobs, participate in cross training staff and encouraging staff to enhance their career development by taking advantage of other training opportunities.
Motivate and build team rapport through activities and communications that support the Bank's culture and brand. Look for educational opportunities; hold productive and informative staff meetings to ensure employee engagement.
Act as back-up for any Store position, as needed.
Required to be a Notary and MLO.
Compliance with all regulatory requirements such as, but not limited to, BSA/AML, GLB/Privacy, Ethics for Bankers, and Pretext Calling and Identity Theft. Completion of Compliance Training to ensure understanding of these requirements, as outlined in the Bank's core curriculum and this positions specific curriculum on Bankers Edge.
Comply with Truth in Lending and Safe Acts and NMLS standards regarding any lending activity falling with these regulations and guidelines, including properly applying for and renewing the MLO number, complying with any background checks associated with obtaining an MLO number, completing all required training as offered through BancTrain and Bankers Edge; as well as using the number properly in communications and documentation as noted in the Bank's policy.
Other duties and projects as assigned.


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