Reservations Agent
4.
0 Trevose, PA Trevose, PA Full-time Full-time $20 - $25 an hour $20 - $25 an hour 1 day ago 1 day ago 1 day ago
Responsibilities:
- Answer incoming calls & emails and assist guests with making reservations - Provide excellent customer service by addressing guest inquiries and concerns - Input and update guest information in the reservation system accurately - Handle guest complaints and resolve issues in a professional and timely manner - Maintain knowledge of hotel amenities, services, and local attractions to assist guests effectively - Follow company policies and procedures to ensure guest satisfaction and safety -Assist Operations Manager with daily duties of dispatching and overseeing chauffeurs Requirements:
- Previous experience in transportation industry, hospitality or customer service roles preferred - Strong phone etiquette and communication skills - Excellent interpersonal skills with the ability to build rapport with guests - Detail-oriented with the ability to multitask and prioritize tasks effectively & able to take direction well - Proficient in using reservation software or systems - Ability to work in a face paced, high pressure environment Join our team as a Reservation Agent and be part of a dynamic team.
As a Reservation Agent, you will play a crucial role in providing exceptional guest experiences by assisting with reservations, addressing inquiries, and ensuring guest satisfaction.
We offer competitive compensation, opportunities for career growth, and a supportive work environment.
Apply now to join our team! Job Type:
Full-time Pay:
$20.
00 - $25.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Weekends as needed
Experience:
Hotel
Experience:
1 year (Preferred) Ability to Commute:
Trevose, PA 19053 (Required) Ability to Relocate:
Trevose, PA 19053:
Relocate before starting work (Required) Work Location:
Hybrid remote in Trevose, PA 19053.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Trevose, PA Trevose, PA Full-time Full-time $20 - $25 an hour $20 - $25 an hour 1 day ago 1 day ago 1 day ago
Responsibilities:
- Answer incoming calls & emails and assist guests with making reservations - Provide excellent customer service by addressing guest inquiries and concerns - Input and update guest information in the reservation system accurately - Handle guest complaints and resolve issues in a professional and timely manner - Maintain knowledge of hotel amenities, services, and local attractions to assist guests effectively - Follow company policies and procedures to ensure guest satisfaction and safety -Assist Operations Manager with daily duties of dispatching and overseeing chauffeurs Requirements:
- Previous experience in transportation industry, hospitality or customer service roles preferred - Strong phone etiquette and communication skills - Excellent interpersonal skills with the ability to build rapport with guests - Detail-oriented with the ability to multitask and prioritize tasks effectively & able to take direction well - Proficient in using reservation software or systems - Ability to work in a face paced, high pressure environment Join our team as a Reservation Agent and be part of a dynamic team.
As a Reservation Agent, you will play a crucial role in providing exceptional guest experiences by assisting with reservations, addressing inquiries, and ensuring guest satisfaction.
We offer competitive compensation, opportunities for career growth, and a supportive work environment.
Apply now to join our team! Job Type:
Full-time Pay:
$20.
00 - $25.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Weekends as needed
Experience:
Hotel
Experience:
1 year (Preferred) Ability to Commute:
Trevose, PA 19053 (Required) Ability to Relocate:
Trevose, PA 19053:
Relocate before starting work (Required) Work Location:
Hybrid remote in Trevose, PA 19053.
Estimated Salary: $20 to $28 per hour based on qualifications.
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